Remote support
Monthly helpdesk package
Several requests per month for a fixed price.
Diagnostics before repair
Price confirmed before work
Warranty based on service type
What is included
Initial device inspection
Completion of the approved repair scope
Functional test after repair
Turnaround
Usually 1–3 business days
Warranty
Terms depend on the repair and parts
Parts
Charged separately when required
How the repair works
01
Describe the issue
02
We diagnose the device
03
We confirm price and timing
04
We repair and test
The technician confirms the exact price and timing after inspecting the device. Work never starts without your approval.